Frequently Asked Questions

Everything you need to know to make your space shine.

What is the typical shipping timeframe for Home and Glow orders?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

How do I return an item that doesn't fit my decor?

We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Are your lighting and decor products covered by a warranty?

Yes, all Home and Glow electronics and lighting fixtures come with a 1-year limited warranty against manufacturing defects to ensure your home stays bright and functional.

Do you offer international shipping?

Currently, we only ship within the United States and Canada. We are working on expanding our logistics to reach more international destinations soon.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track the status of my home delivery?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package in real-time.